FAQ

• Expand/Collapse Where is the meeting point?

  Your tour meets at Plaça Sant Jaume in front of Costa Coffee. Look for your guide with a bike and Fat Tire Tours t-shirt, holding up a meeting point sign. The closest metro stations are Jaume I (L4) and Liceu (L3). Please arrive 15 minutes prior to tour departure.

  • Since other tours also meet in this same plaza, be sure to confirm that you are with the Fat Tire Tours group.
• Expand/Collapse Are food and drinks at the beach bar included in the tour price?

  No, the cost is not included for any food or drinks at the bar. Please bring cash in euros on tour with you. Please keep in mind the meal stop is only included on the morning departure. 

• Expand/Collapse Is this tour appropriate for children?

  Absolutely! We welcome kids of all ages on our City Bike tour and we're a great family activity. We have several kid bikes in a couple of different sizes, as well as adult bikes equipped with child seats and child trailers in addition to plenty of kid-sized helmets, so we can pretty much accommodate anyone and everyone. We also have available child tandem attachments for those kids who are too big for the child seats and trailers, but still a bit too young to ride their own bikes through the city.

  • The cost of the child tandem attachment is the same as the discounted "kid" price for children ages 12 and under. There is no charge for the use of our child seats, child trailers and helmets.
  • Although Barcelona is extremely large, the area we bike in is very flat and our tours follow carefully selected bike-friendly routes. It is necessary, however, that any person participating in our bike tours have at least some bike riding experience, and should be comfortable riding in a group.
• Expand/Collapse What are your bike options?

  Ultra-hard seats? Razor-thin tires? Or fender-less mountain bikes with back-breakingly low handlebars? Not with Fat Tire! Our curvy beach cruisers are purchased new at the beginning of each season and are the pinnacles of city-biking comfort. With cushy seats, fat tires (obviously), and handlebars that come up to meet you, it just doesn’t get more relaxed. There are vice-like brakes to make sure you stop quickly and with multiple gears, you can choose your level of pedal-pushing effort.

• Expand/Collapse Is a helmet included?

  Helmets are optional for all of our tours, but we have them in sizes for all ages.  Please let us know if you think you’d like to reserve some for your tour.

• Expand/Collapse Can we buy water at your office?

  Yes, we have bottled water for sale in our office.

• Expand/Collapse Is this tour offered in any other languages, or only English?

  All scheduled tours are in English, but please inquire about other languages available if booking a private tour.

• Expand/Collapse Do we go inside the museums and monuments?

  Due to time-constraints, we do not visit the inside of buildings during our tours. Our standard 4-hour city tour would last for about 8 hours if we parked the bikes and went inside all the sites. We do stop for several minutes at each major site along the tour route in order for the guide to talk about the site and we never miss the chance for a photo-opportunity! You’ll listen to entertaining and insightful, not dull and monotonous, anecdotes of Barcelona at every stop. 

• Expand/Collapse Can I leave the tour early?

  Unfortunately, we are not able to accommodate special requests like this on our public tours.  Once the tour begins we ask that you stay with the guide and the group until the end.  If you're interested in something shorter, please inquire about a private tour.

• Expand/Collapse How long is the ride?

  Our Barcelona City Bike Tour covers approximately 7 miles (11 km).

• Expand/Collapse What is your cancellation policy?

  We are happy to offer full refunds for our City Bike Tour if the reservation is cancelled more than 72 hours (3 days) before the scheduled tour.  We do not offer refunds for any reason once we are within 72 hours of the scheduled tour.

• Expand/Collapse Where is your shop located?

  Our tour shop is located very nearby our meeting point, on a little side street off of Plaça Sant Jaume. The address is C. Marlet, 4 Barcelona 08002.

• Expand/Collapse What is your weather policy?

  All of our tours operate rain or shine, and we have rain ponchos available in our office for purchase (fully refunded if not used).

• Expand/Collapse Is there a place to store luggage or bags while I'm on tour?

  Absolutely, please feel welcome to bring your luggage along to the meeting point and the tour guides will direct you to our nearby shop where you may store your bags while out on the tour.

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