Experience the Eiffel Tower Ticket with Summit Access.

FAQ

• Expand/Collapse Where is the meeting point?

  We meet at 36 Avenue de la Bourdonnais, 75007 which is a 5 minute walk from the Eiffel Tower. The closest métro station is École Militaire (line 8).

  Please arrive 15 minutes prior to scheduled start time. Due to the timed nature of your entry to the Eiffel Tower, we do not have the luxury of watiting for guests, or catching them up after the fact.

   

• Expand/Collapse Does this ticket go to the top level of the Eiffel Tower?

  Yes, our Skip the Line - Eiffel Tower Ticket with Summit Access does allow you to go to the top of the tower. 

• Expand/Collapse Is this activity wheelchair accessible?

  Wheelchairs are able to visit the 1st and 2nd levels of the Tower, but unfortunately not the top level.

   

• Expand/Collapse How many minutes prior to activity time should I meet?

  We request that all guests arrive at least 15 minutes before the scheduled start time. Due to the exclusive and timed nature of our entries, it's imperative that all guests arrive on time. We do not have the luxury of waiting for guests who are running late, or catching them up after the fact. 

   

• Expand/Collapse What is the easiest way to get to the meeting point by métro or RER?

  It takes approximately 10 minutes to walk from the closest métro (École Militaire, line 8) or RER station (Pont de l'Alma, line C) to the tour meeting point.

   

• Expand/Collapse What is the number to call If I am lost, and trying to find the meeting point?

  If you are having problems finding the meeting location for your tour, please call us at +33.1.85.08.19.76 and our staff will be happy to help you find your way.

   

• Expand/Collapse Is there a reduced price for kids/students/infants/seniors?

  All entrance tickets for our Tower offerings are with adult tickets and therefore there are no reductions. Infants (ages 0 - 3) are, however, free of cost on all Tower activities.

   

• Expand/Collapse What is your cancellation policy?

  CANCELLATION POLICY

  We offer 100% refunds on all tours if the reservation is cancelled more than 72 hours (3 days) before the scheduled tour. We do not offer refunds for any reason once we are within 72 hours of the scheduled tour.

  Bookings of 10 or more guests require seven days notice for cancellations or rescheduling. 

  RESCHEDULING POLICY

  Reservations may be rescheduled subject to availability. Fat Tire Tours will reschedule reservations free of charge for requests submitted at least 72 hours in advance. 

  • For requests submitted within 72 hours, the following fees will apply:
    • 15% rescheduling fee for requests submitted within 48 to 72 hours of the scheduled tour departure time
    • 25% rescheduling fee for requests submitted within 24 to 48 hours of the scheduled tour departure time
    • 50% rescheduling fee for requests submitted within 24 hours of the scheduled tour departure time

   

• Expand/Collapse What is your weather policy?

  All of our tours operate rain or shine. If rain is in the forecast, please plan accordingly and bring rain gear with you.

  On occasion the Eiffel Tower will limit access to the summit or other areas based on inclement weather. We are not able to offer any refunds for any closures or delays that result from actions outside of our immediate control.

   

• Expand/Collapse Can we eat on the Eiffel Tower after this activity?

  Absolutely! There are a few options if you are looking to eat on the Eiffel Tower. There are two restaurants on the Tower which require reservations: the 58 Eiffel, located on the first floor, and the Michelin-starred Jules Verne on the second floor. Reservations need to be made well in advance in the summer months, so please plan accordingly! If you are looking for something more casual, there are snack stands on the first and second level of the Eiffel Tower serving a variety of sandwiches and soft drinks.

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