FAQ

• Expand/Collapse Where is the meeting point?

  Your tour meets at our office located at 24, rue Edgar Faure, 75015 Paris. The closest Métro station is Dupleix (line 6).

   

• Expand/Collapse Is there an age or weight limit?

  For your riding safety, guests must be at least 12 years of age and weigh at least 100 pounds and not in excess of 260 pounds.

  All participants must be at least 12 years of age.

• Expand/Collapse How big will my group be?

  Our tours operate in groups of 8 guests or less.

   

• Expand/Collapse What if my party is more than 8 people?

  If the party is larger than 8 the group will be split up for safety reasons.

   

• Expand/Collapse What time do I need to get there for my tour?

  We ask that the client arrive 10-15 minutes early for the scheduled tour to fill out necessary paperwork.  Each member of your party will be required to complete and sign a liability waiver form.

   

   

• Expand/Collapse Will I need to put down a deposit?

  Yes.  Insurance requires that City Segway Tours pre-authorize 400€ on a credit card. Please bring your MasterCard, Visa, Amex, or cash with you for this deposit (not Discover).  Your card will not be charged, but we will hold onto the details should your Segway incur any damage while in your possession.

   

• Expand/Collapse Is this tour offered in any other languages or only English?

  All regular tours are in English, but private tours can be scheduled in other languages.

   

• Expand/Collapse If this is my first time to ride a segway, will I be able to pick it up quickly?

  Your safety is always our highest priority. Therefore, we begin each tour with a very thorough orientation of the Segway and its use before going out to enjoy the city!

   

• Expand/Collapse Can minors come on tour alone?

  For safety reasons, minors (anyone under the age of 18) must be accompanied by an adult on the tour.

   

• Expand/Collapse If I am pregnant can I join the tour?

  Unfortunately, due to the risk to both child and mother, pregnant women are not allowed to participate on our Segway tours.

   

• Expand/Collapse What is your cancellation policy?

  We are happy to offer full refunds for our Paris Segway Tour if the reservation is cancelled more than 72 hours (3 days) before the scheduled tour. Bookings of 10 or more passengers require seven days notice for cancellations or rescheduling.

  PARIS SEGWAY TOUR RESCHEDULING POLICY

  • Reservations may be rescheduled subject to availability.
  • Fat Tire Tours will reschedule reservations free of charge for requests submitted at least 72 hours in advance. 
  • For requests submitted within 72 hours, the following fees will apply:
    • 15% rescheduling fee for requests submitted within 48 to 72 hours of the scheduled tour departure time
    • 25% rescheduling fee for requests submitted within 24 to 48 hours of the scheduled tour departure time
    • 50% rescheduling fee for requests submitted within 24 hours of the scheduled tour departure time

   

• Expand/Collapse Are the tours cancelled if It rains?

  Our tours go rain or shine, and we have rain ponchos available in our office which are fully reimbursed if not used.

   

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