Explore the Streets of San Francisco on an E-Bike Tour

FAQ

• Expand/Collapse Where is the meeting point?

  This tour meets at 2661 Taylor Street - Tour Destination Center between North Point & Beach Streets.

  The “F Market & Wharves” trolley runs along Market St. Downtown San Francisco, along The Embarcadero and stops at Taylor Street which is one block away from the meeting point.

• Expand/Collapse What is an electric bike?

  These bikes look like traditional two-wheel bicycles, but use a small motor to help power you forward meaning less effort to go farther. They are perfect for a tour like this that covers a lot of ground in a short amount of time. After a brief orientation, you'll be rolling like a pro in no time.

  If you know how to ride a regular bike, you know how to ride an electric bike!

• Expand/Collapse What does 'Fat Tire Tours Approved' mean?

  We've been perfecting our tours since 1999, and we are always looking for new ways to improve our tour menu for our guests. We are committed to expanding the activities offered during your stay in San Francisco to make for an unforgettable experience. So for all of the experiences that we aren't able to deliver on our own, we've hand-selected the best local providers to offer a wide-range of unique and fun activities for our guests.

  With anything Fat Tire Tours Approved, you still receive our spectacular customer service ready to assist you in any way we can, 24/7, as well as the guarantee that we have hand selected the best possible partners to supplement our tour menu.

• Expand/Collapse Is this tour appropriate for children?

  Riders must be 13 years or older to participate in this tour. No exceptions.

• Expand/Collapse What time do I need to get there for my tour?

  Your tour will start promptly at the scheduled time, therefore we ask that guests arrive 30 mins prior to bike tour departure time. 

• Expand/Collapse Are reservations required?

  Reservations are preferred; walk-ups will be accommodated in the best way possible based on guide and bike availability.

• Expand/Collapse How big will my group be?

  This tour operates in groups of 20 people maximum.

• Expand/Collapse Is this tour offered in any other languages? Or only English?

  Our tours are only offered in English at this time.

• Expand/Collapse Am I allowed to take pictures during the tour?

  Absolutely! However, we do recommend that you focus on riding your bike and take advantage of photo opportunities when we are safely at a stopping point. 

• Expand/Collapse What is your cancellation policy?

  Fat Tire Tours is happy to offer 100% refunds if the reservation is cancelled more than 72 hours (3 days) before the scheduled tour. We do not issue refunds for tours cancelled within 72 hours of the scheduled tour.

  Rescheduling Policy: Reservations may be rescheduled subject to availability and tour guidelines.

• Expand/Collapse Are tours cancelled in case of rain?

  Our tours operate rain or shine. Weather in San Francisco can be unpredictable and change by the hour, so we strongly encourage guests to consult the weather forecast. 

• Expand/Collapse Do I have to wear a helmet?

  California law requires helmets for anyone under the age of 18. Helmets are optional for guests 18 and older but highly encouraged. 

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