Experience D.C. at Sunset on this Private Bike Tour

FAQ

• Expand/Collapse Where is the meeting point?

  All bike tours begin at our office, located at 502 23rd Street NW, Washington, DC 20037, near the intersection of 23rd and E Streets in Columbia Plaza.

• Expand/Collapse Is a helmet included? Do I have to wear a helmet?

  Yes, helmets are provided and we require all riders to wear helmets on our tours. Your safety is top priority for us and studies have shown that helmets can reduce head injuries by at least 85%.

• Expand/Collapse My group is larger than the dropdown number allows - how can I book?

  This Off the Shelf Private D.C. Bike Tour is designed for groups of 8 people or less. If you have a larger group, please inquire about a Custom D.C. Private Bike Tour here.

• Expand/Collapse Is this tour offered in any other languages, or only English?

  All tours are available in English, and can sometimes be scheduled in other languages, given we have a tour guide available on your selected date who speaks the language of choice. Please let us know in the 'Comments' section at checkout if you would like to request a language other than English.

• Expand/Collapse Is this tour appropriate for children?

  Absolutely! We have tons of families as we're a great family activity. We have 4 options for children depending on their age, size, and riding ability:

  • For children under 18 months of age or 45lbs (20kg), we have baby seats that can be attached to the back of a bike.
  • For children children weighing up to 65lbs (30kg), we have trailers that can be left open or zipped up to fully enclose the passenger.
  • For children up to 12 years old or 100lbs (45kg), we have 2 wheeled tandem trailers. The passenger sits on a seat and can pedal or coast. All riders over 100lbs (45kg) must ride their own bicycle. We have various smaller sized mountain bikes for those able to ride on their own, and of course, our regular beach cruisers for children big enough to ride them.
  • Unfortunately, we do not have any adult tricycles or bikes with training wheels for adults that may be less confident in their riding ability. If possible, please let us know if you would like one of our tandems, trailers, baby seats, or child bikes in advance that you'd like to reserve either a child seat or trailer.
  • Please Note: All child bikes use hand brakes. There are no pedal brakes available.
• Expand/Collapse What is your cancellation policy?

  We offer 100% refunds on all tours if the reservation is cancelled more than 72 hours (3 days) before the scheduled tour. We do not offer refunds for any reason once we are within 72 hours of the scheduled tour.

• Expand/Collapse Do we go inside the museums and monuments?

  We reserve time to walk around memorials on tour (for example, the Lincoln Memorial, the Korean War Memorial and the Vietnam Memorial) but we do not enter museums due to time constains on tour. Our bike tours are designed to enjoy the city from a broad perspective so that's what we're going to do!

• Expand/Collapse If I am pregnant can I join the tour?

  Unfortunately, due to the risk to both child and mother, pregnant women are not allowed to participate on our bike tours.

• Expand/Collapse What time do I need to arrive at the meeting point?

  Your tour will start promptly at the scheduled time, therefore please arrive 15 minutes prior to tour departure time in order to complete the necessary paperwork and get fitted for a bike. 

• Expand/Collapse Do we ride bikes in the streets or on sidewalks?

  Most of our tours ride in wide bike/pedestrian paths, but we do occasionally ride in the street depending on the tour.

  We carefully designed each tour route with safety as the top priority. Whether on the street, bike lane, or pedestrian path, you always have a tour guide who is an expert and safely maneuvering your group around the city.

• Expand/Collapse What is your weather policy?

  Our tours run rain or shine. We have rain ponchos available for anyone that needs them in our office. They are $1 and we gladly will buy them back from you if you don't use them during your tour. We encourage all guests to take a look at the weather forecast and dress accordingly. 

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