All of our tours have specific meeting locations and times. After making a reservation you will receive a tour confirmation email that outlines all of the important details including meeting point.
We do not currently rent out our bikes.
We are happy to offer free changes and 100% refunds up to 24 hours before tour departure. Failure to cancel a reservation at least 24 hours prior to scheduled depature may result in forfeited travel funds. Fare difference may apply for activity or schedule changes. Activities including tickets or special entrances may require further notice to be eligible for a full refund. Please see below for specific policies.
We are happy to modify or change your reservation up to one hour before your activity start time without any rescheduling fees. Any changes are subject to availability, and difference in activity prices may apply.
Within one hour of the activity start time we likely will not be able to rebook or reschedule your booking, however, please contact our customer support staff directly and we will do our best to accommodate you.
Please note the following exceptions to our standard cancellation and rebooking policies in Barcelona:
Our office is located on a little side street off of Plaça Sant Jaume. The address is C. Marlet, 4 Barcelona 08002. Click here for a map.
Reservations are required for every tour we offer except our Barcelona City Bike Tour. We cannot guarantee spots for walk-ups therefore we do strongly recommend reservations, especially in the summer months.
We occasionally sell out of bikes and always give priority to those that have reserved in advance.
We have a locker at our office that is available to store smaller items during your tour.
However, if you have large suitcases, our friends at Stasher have luggage storage locations across the city where you can leave your bag while you explore. Use the code FATTIRE for 10% off. Bookings must be made online.
If you are having problems finding the meeting location for your tour, please call us at +188.8.131.52.92.75 and our staff will be happy to help you find your way.
All of our tours operate rain or shine, and we have rain ponchos available in our office for purchase (fully refunded if not used).
We ask that all guests arrive no later than 15 minutes before the scheduled start time.
We welcome kids of all ages on our standard city tours. We have several kid bikes in a couple of different sizes, as well as adult bikes equipped with child seats and we have plenty of kid-sized helmets, so we can pretty much accommodate anyone and everyone. We also have available child tandem attachments for those kids who are too big for the child seats, but still a bit too young to ride their own bikes through the city.
The cost of the child tandem attachment is the same as the discounted "kid" price for children ages 12 and under. There is no charge for the use of our child seats and helmets.
Our Montjuïc E-Bike tour is not recommended for children younger than 12-years-old.
If you would like to see all of our bike options, you can click here.
We have helmets available in sizes for all ages, but are optional for those 16 years or older. Please note they are mandatory for all guests under 16 years of age.
While all of our tours maintain a leisurely pace, we want our guests to have fun and be safe, so being able to ride a bike is paramount. Barcelona is a very bike-friendly city and cars are used to sharing the road with cyclists and pedestrians.
The areas we bike in are very flat, and our tours follow carefully selected bike-friendly routes. On our Montjuïc Tour we use electric bikes which are especially designed to help you cover more ground and go uphill with less effort than a regular bike.