Contact the Fat Tire Customer Service Team in Berlin

We're here to help you by phone, online, or in our shops

Reservations & Tour Information

Berlin Telephone
+49 (0)30 24 04 79 91

Running late for your tour?

Berlin Telephone
+49 (0)30 24 04 79 91

Can't find the meeting point?

Berlin Telephone
+49 (0)30 24 04 79 91


Come See Us!

Our shop is conveniently located in central Berlin, and our friendly staff will be happy to help you there, as well as over the phone or by email at [email protected]


Alexanderplatz (TV Tower) Shop
Panoramastraße 1a, 10178 Berlin

Dec 1 - Feb 29: 9:30am - 6pm Mondays, Wednesday, and Saturdays
Mar 1 - Apr 30: every day 9:30am - 6pm
May 1 - Sep 30: every day 9:30am - 8pm
Oct 1 - Nov 30: every day 9:30am - 6pm

Tours, Rentals, Wifi, Restrooms, Souvenirs, Luggage Storage

Join our team!

We're always looking for talent

Fat Tire is always on the lookout for great people to join our team.  While most hiring is done during the winter months, we gladly accept applications all year.  Joining our team means joining a dynamic and international team of folks dedicated to sharing Berlin with all of our guests, either by bike or Segway.  We take our jobs seriously, and you should, too! 

Join us


Best Tours to Start your Berlin Adventure