Contact the Customer Service Team

We're here to help you by phone, online, or in our shop

Call us

Munich Telephone
+49 (0)89 23 88 87 98

North America Toll-Free


Send us a note 

For a faster response time, send us a WhatsApp at +1.877.734.8687

Come see us!

Our address is Karlsplatz 4 (Stachus), 80335 München

Please note we have seasonal opening hours and it might be best to give us a call before stopping by.

Come See Us!

Our tour office is equipped with clean bathrooms, luggage storage, free wifi, and friendly staff eager to help you experience the best that Munich has to offer!

Our shop is located just off Karlsplatz 4 (Stachus)

We are located within the bustling square between the Main Train Station (Hauptbahnhof) and Marienplatz. At the Karlsplatz fountain with your back to Karlstor and the pedestrian shopping street, turn right along Sonnenstrasse. After 50 meters, you will see our shop in the courtyard of Karlsplatz 4, on the right-hand side. The closest metro station is Karlsplatz (Stachus).

Seasonal Opening Hours
March 15th - October 31st: 9:30am - 6pm daily*

*Please note that we may be out on tour during these times. We recommend that you call or email before coming by to ensure someone is there to greet you!

The closest metro station is Karlsplatz (Stachus) (lines U4, U5)    which is a 4 minute walk away.

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