Experience the Reims Champagne Region Day Trip

FAQ

• Expand/Collapse Is this tour wheelchair accessible?

  Unfortunately this tour is not wheelchair accessible at this time. We apologize for the inconvenience.

• Expand/Collapse How many minutes prior to tour time should I meet?

  We request that all guests arrive at least 30 minutes before the scheduled start time in order to verify your voucher prior to boarding the coach, which closes 10 minutes before the start time. Due to the timed nature of our cellar visits and the transportation and visit out to the Champagne region, it's imperative that all guests arrive on time. We do not have the luxury of waiting for guests who are running late, or catching them up after the fact.

• Expand/Collapse What does 'Fat Tire Approved' mean?

  We've been perfecting our tours since 1999, and we are always looking for new ways to improve our tour menu for our guests. We are committed to expanding the activities offered during your stay in Paris to make for an unforgettable experience. So for all of the experiences that we aren't able to deliver on our own, we've hand-selected the best local providers to offer a wide-range of unique and fun activities for our guests.

  With anything Fat Tire Approved, you still receive our spectacular customer service ready to assist you in any way we can, 24/7, as well as the guarantee that we have hand selected the best possible partners to supplement our tour menu.

• Expand/Collapse Where is the meeting point?

  This tour meets at 2 rue des Pyramides, 75001 Paris. The closest métro stations are Tuileries (line 1) and Pyramides (lines 7, 14)   

• Expand/Collapse What is the number to call if I am lost, and trying to find the meeting point?

  If you are having problems finding the meeting location for your tour, please call us at +33.1.85.08.19.76 and our staff will be happy to help you find your way.

• Expand/Collapse Is there a reduced price for kids/students/infants/seniors?

  No, however, infants (ages 0 - 3) are free of cost.

   

• Expand/Collapse Are there group discounts available for this tour?

  We ask that you contact us directly at [email protected] for more details.

• Expand/Collapse Does our ticket include entrance to the cellars?

  Yes, entrance to both cellars visited on tour is included in the cost as well as the champagne you will be tasting.

   
• Expand/Collapse What is your cancellation policy?

  We offer 100% refunds on all tours if the reservation is cancelled more than 72 hours (3 days) before the scheduled tour. We do not offer refunds for any reason once we are within 72 hours of the scheduled tour.

• Expand/Collapse Is lunch included?

  You are given ample free time to eat lunch on your own and your guide will be happy to advise you on options in the area, but cost is not included. 

• Expand/Collapse What is your weather policy?

  Our tours run rain or shine! We encourage all guests to consult the weather forecast and to dress accordingly.

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