Get the Segway Experience and See the the San Francisco Highlights!
Only have time for a quick spin around town? We’ve got you covered with our San Francisco Segway Experience Tour! This tour combines the best highlights of the city into a one and a half hour tour, ensuring that you see the best and brightest sites of the city. It’s a great way to experience the fun of riding a Segway while checking off your bucket list in San Francisco.
Good to Know
This Segway tour begins at 757 Beach Street at Hyde Street, San Francisco, CA 94109. We are located in the rear parking lot behind the art gallery. The Hyde Street Cable Car turn around is across the street, and the Wells Fargo Bank ATM is at the entrance to our driveway.
Frequently Asked Questions
Segway Specific Questions
Is there an age or weight limit?
For your riding safety, guests must be at least 12 years of age and weigh at least 100 pounds and not in excess of 250 pounds. Here in San Francisco we have to stick very strictly to our minimum weight of 100 pounds, as anyone under that weight runs the risk of having the Segway respond improperly on the (small) hills encountered on tour.
What's the difference between the San Francisco Segway Tour and the Segway Experience Tour?
Our classic San Francisco Segway Tour highlights the most well-known sites of San Francisco over 2.5 hours. Our Segway Experience Tour is simply a condensed version of the standard tour; we’ve packed the best sites into a 1.5 hour tour. Both are a great way to discover San Francisco!
Does tour ride the Segways down Lombard Street?
While all tours will see the famous Lombard Street, not every tour group will ride their Segways down it due to its steep incline and tight switchbacks.
It is solely up to the discretion of the tour guide and if they determine the skill level of each rider is able to navigate down Lombard Street comfortably. Therefore, while some guests may experience the thrill, it is not guaranteed on any given tour. Thank you for understanding!
If I am pregnant can I join the tour?
Unfortunately, due to the risk to both child and mother, pregnant women are not allowed to participate on our Segway tours.
If this is my first time to ride a Segway, will I be able to pick it up quickly?
Your safety is always our highest priority. Therefore, we begin each tour with a very thorough orientation of the Segway and its use before going out to enjoy the city
We’ve found that our guests pick up on how to ride a Segway within the first 10 minutes, but we like to take 20-30 minutes to explain the machines, demonstrate the best riding techniques, and then allow time to practice before heading out to see the sites. We like to ensure that every guest feels 100% confident before beginning the tour.
While riding a Segway is fairly leisurely, you will be on your feet for the duration of the tour.
Are the Segways safe for people with disabilities?
We have had several people with disabilities join our tours. The necessary range of motion required to operate a Segway is similar to that of being able to transfer weight from one foot to another while walking. Also, riding a Segway does require the need to be able to stand for long periods of time. Each of our tours begins with a short safety video followed by time to practice in our training area across the street and instruction from your tour guide. We will practice on the Segways until everyone feels comfortable.
Can I rent a Segway without a guide?
Unfortunately, we cannot rent our Segways out to individuals without a guide. Since our tours are virtually always full, we need all machines for our tour customers.
General Tour Questions
Where is the meeting point?
This tour begins at 757 Beach Street at Hyde Street, San Francisco, CA 94109. We are located in the rear parking lot behind the art gallery. The Hyde Street Cable Car turn around is across the street, and the Wells Fargo Bank ATM is at the entrance to our driveway.
Are reservations required?
Yes, reservations are required for all tours.
What is your cancellation policy?
We’re happy to offer free changes and 100% refund up to 24 hours before tour* Failure to cancel a reservation at least 24 hours prior to scheduled departure may result in forfeited travel funds. Fare difference may apply.
Can minors come on tour alone?
For safety reasons, minors (anyone under the age of 18) must be accompanied by an adult on the tour.
How big will my group be?
Our tours operate in groups of 8 guests or less. If your party is larger than 8, the group will be split up for safety reasons, each with a guide.
My group size is larger than the dropdown menu allows, how can I book?
Please contact our Private Tours team to see what options we have.
How long before my tour should I arrive?
The tour meeting time is 15 minutes prior to the start time. No refunds or re-bookings can be provided for late arrivals or no-shows after tour commencement or departure.
Will I need to put down a deposit?
We do not take a deposit, though we do ask one member of your party to provide us with a credit card to save on file while you are on tour. Your card will not be charged unless there is damage caused to the Segway and card information will be deleted immediately upon completion of a damage-free tour.
Is this tour offered in any other languages, or only English?
All scheduled tours are in English, but private tours can sometimes be scheduled in other languages, given we have a tour guide who speaks the language of your choice.
Do we go inside the museums and monuments?
Unfortunately, the tour duration does not give us enough time to enter any of the sites that we see on tour. This tour is designed to enjoy the city from a broad perspective and come away with a greater understanding of its history and layout.
What is your weather policy?
All of our tours operate rain or shine, and we have rain ponchos available in our office for purchase.