Glide through the Golden Gate with a Private Guide
If you want to experience one of the greenest corners of San Francisco at your own pace, then this is the perfect tour for you. Allow our expert guide to show you the sights in just three hours.
Tour Details
What’s Included
Good to Know
Highlights
Meeting Point
This Segway tour begins across the street from the Japanese Tea Garden in the paved area directly behind the Spreckels Temple of Music (band stage) in the Golden Gate Park Music Concourse area. This area is not visible until you are behind the Bandshell (stage). The exact address is Golden Gate Park Segway Tours – Official Operator, Hagiwara Tea Garden Drive, San Francisco, CA, USA.
Frequently Asked Questions
Segway Specific Questions
Is there an age or weight limit?
All guests must be age 12 or older. All guests must weigh between 100-275 lbs or 45-113 kilos. NOTE: We have a scale on site and check minimum weights for safety of all of our guests. Underweight guests will not be refunded or rescheduled. Riders under 18 must be accompanied by a parent or guardian on the tour. No pregnant guests are allowed due to safety reasons. This activity is not recommended for some guests that are: ages 70 years and older, have had recent surgeries or have motor skill/control issues. Each customer must sign a Liability Waiver. Helmets and safety vests are provided and are required. All participants must be able to easily and quickly step on and off the Segway without assistance. No high heels, sandals or flip flops. This activity is unfortunately not wheelchair accessible.
If I am pregnant can I join the tour?
Unfortunately, due to the risk to both child and mother, pregnant women are not allowed to participate on our Segway tours.
If this is my first time to ride a Segway, will I be able to pick it up quickly?
Your safety is always our highest priority. Therefore, we begin each tour with a very thorough orientation of the Segway and its use before going out to enjoy the city
We’ve found that our guests pick up on how to ride a Segway within the first 10 minutes, but we like to take 20-30 minutes to explain the machines, demonstrate the best riding techniques, and then allow time to practice before heading out to see the sites. We like to ensure that every guest feels 100% confident before beginning the tour.
While riding a Segway is fairly leisurely, you will be on your feet for the duration of the tour.
Are the Segways safe for people with disabilities?
We have had several people with disabilities join our tours. The necessary range of motion required to operate a Segway is similar to that of being able to transfer weight from one foot to another while walking. Also, riding a Segway does require the need to be able to stand for long periods of time. Each of our tours begins with a short safety video followed by time to practice in our training area across the street and instruction from your tour guide. We will practice on the Segways until everyone feels comfortable.
Can I rent a Segway without a guide?
Unfortunately, we cannot rent our Segways out to individuals without a guide. Since our tours are virtually always full, we need all machines for our tour customers.
General Tour Questions
Where is the meeting point?
This tour begins across the street from the Japanese Tea Garden in the paved area directly behind the Spreckels Temple of Music (band stage) in the Golden Gate Park Music Concourse area. This area is not visible until you are behind the Bandshell (stage). The official address is Golden Gate Park Segway Tours – Official Operator, Hagiwara Tea Garden Drive, San Francisco, CA, USA.
Are reservations required?
Yes, reservations are required for all tours.
What is your cancellation policy?
We’re happy to offer free changes and 100% refund up to 24 hours before tour* Failure to cancel a reservation at least 24 hours prior to scheduled departure may result in forfeited travel funds. Fare difference may apply.
Can minors come on tour alone?
For safety reasons, minors (anyone under the age of 18) must be accompanied by an adult on the tour.
How long before my tour should I arrive?
The tour meeting time is 15 minutes prior to the start time. No refunds or re-bookings can be provided for late arrivals or no-shows after tour commencement or departure.
Will I need to put down a deposit?
We do not take a deposit, though we do ask one member of your party to provide us with a credit card to save on file while you are on tour. Your card will not be charged unless there is damage caused to the Segway and card information will be deleted immediately upon completion of a damage-free tour.
Is this tour offered in any other languages, or only English?
All tours booked through our website are in English unless otherwise confirmed with our customer service team. Please contact us at support@fattiretours.com to learn more.
Will we enter the museums and monuments that we see?
Unfortunately, we won’t have enough time during this tour to allow everyone to enter the various museums. We will, however, provide you with the best information to go back and see the places that interest you most following the tour. This tour is designed to experience the city from a broad perspective.
What is your weather policy?
All of our tours operate in light rain, fog or shine. Please come prepared with the appropriate attire.
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