FAQ

• Expand/Collapse Where is the meeting point?

  This tour meets in a small park on Avenue Emile Zola opposite a café named "Café Regalia". The closest métro station is Javel-André Citroën (line 10). Use exit 1 (sortie 1, right side). The easiest taxi address is for the café: 1, Rue de la Convention, 75015 Paris.

• Expand/Collapse Does the tour include transportation to Versailles?

  Yes! The tour price includes the RER train to Versailles and the return to Paris.

  Your tour will end in Versailles with your skip-the-line access into the chateau, at which point your guide will provide you with your train tickets and directions back to the train station, about a 10-minute walk from the chateau. This allows you the freedom to explore the palace and the formal gardens at your own pace and return to Paris whenever you'd like. Trains run until approximately 11pm.

• Expand/Collapse What cycling skill level do I need for this tour?

  While all of our tours maintain a leisurely pace, we want our guests to have fun and be safe, so being able to ride a bike is paramount.

  Our Versailles Bike Tour is perfect for intermediate-athletic bike riders. We have children join us on this tour all the time so it completely depends on your confidence with a bicycle!

  You should have good balance, be able to start and stop comfortably, and be familiar with hand brakes. Although most of this tour takes place in a park there are city riding portions and a few hills. In an effort to see everything that Versailles has to offer, riders should be prepared to keep pace with the group as it covers more ground than many of our other tours. Safety is our number one priority but confidence in yourself is the first step to overall group safety.

  If you're not sure how you'll fare, we invite you to try our Paris Night Bike tour first.

• Expand/Collapse I'm staying in Versailles, can I meet the tour here?

  Absolutely! Please meet us outside our Versailles bike shop near Cathédrale Saint-Louis, located at 11 Place Saint-Louis 78000 Versailles at 9:30am. 

  Please make sure we can reach you by the phone provided at checkout.

  When making your reservation, be sure to leave us a note in the comments section to indicate that you will meet us directly in Versailles. Your guide will pick you up when they arrive in Versailles with the rest of the group.

• Expand/Collapse What are your bike options?

  You can view our bike options here.

• Expand/Collapse Is this tour appropriate for children?

  Yes! Our Versailles Bike Tour is a wonderful way for kids comfortable on bikes to discover Versailles. We only ask that your children have been riding for a while, or, if they're under 10, you can reserve a tandem for them.

  You can use this bike chart to help you reserve the appropriate bicycles for your little ones. Please keep in mind that children under 16 years old must be accompanied by an adult on the tour. 

  • For children up to 10 years old or weighing under 32kg (70lbs), we have two-wheeled tag-along tandems. The child passenger sits on a seat and can pedal or coast. All riders weighing over 32kg (70lbs) must ride their own bicycle. This is not an option for adults or anyone over the weight or age limit.
  • We have various sized city bikes to accommodate just about every size of rider, from extra small 20 inch wheeled bikes for riders that are 3.3ft (100cm) to extra large for riders up to 6.5ft (198cm).
  • Unfortunately, we do not have adult tricycles, adult tandems, or bikes with training wheels for adults or children that may be less confident in their riding ability.
  • There is no additional charge for trailers, tandems or baby seats. Due to limited availability, please book baby seats, trailers, tandems, 20” and 24” wheeled bikes in advance. 
  • Please Note: All extra small 20 inch and small 24 inch bikes are equipped with hand brakes.
• Expand/Collapse Is lunch included in the tour price?

  No, lunch is not included in the cost of this tour. You will have the chance to buy picnic supplies from numerous vendors at the market. Some vendors may accept credit cards, however we feel it is best to have cash in euros available as well.

   

   

• Expand/Collapse Do we have to take the bikes on the train?

  No! You will get the bikes when you arrive in Versailles.  We will then leave the bikes at our Versailles office at the end of the riding portion, giving you the freedom to choose exactly how long you would like to stay in Versailles.

   

• Expand/Collapse Is a helmet included?

  In Paris adults are not obliged to wear a helmet, however they are mandatory for children under 12. We have helmets of all sizes available in our office. 

• Expand/Collapse Is this tour offered in any other languages, or only in English?

  All scheduled tours are in English, but private tours can be scheduled in other languages.

   

   

• Expand/Collapse What is your cancellation policy?

  We are happy to offer full refunds for our Versailles Bike Tour if the reservation is cancelled more than 72 hours (3 days) before the scheduled tour. Bookings of 10 or more passengers require seven days notice for cancellations or rescheduling.

  VERSAILLES BIKE TOUR RESCHEDULING POLICY

  • Reservations may be rescheduled subject to availability.
  • Fat Tire Tours will reschedule reservations free of charge for requests submitted at least 72 hours in advance. 
  • For requests submitted within 72 hours, the following fees will apply:
    • 15% rescheduling fee for requests submitted within 48 to 72 hours of the scheduled tour departure time
    • 25% rescheduling fee for requests submitted within 24 to 48 hours of the scheduled tour departure time
    • 50% rescheduling fee for requests submitted within 24 hours of the scheduled tour departure time
• Expand/Collapse What is your weather policy?

  Our tours run rain or shine, and we have rain ponchos available for purchase in our office for anyone that needs them. We will gladly buy the ponchos back if they are not used during your tour. We encourage all guests to consult the weather forecast and to dress accordingly.

   

• Expand/Collapse How long is the ride?

  Our Versailles Bike Tour covers approximately 10.1 miles (16.25 km).

   
• Expand/Collapse What is the number to call if I am lost and trying to find the meeting point?

  If you are having difficulty finding the meeting location for your tour, please call us at +33.1.85.08.19.76 and our staff will be happy to help you find your way.

• Expand/Collapse My group size is larger than the dropdown menu allows, how can I book?

  If you would like to book a larger group, please contact our Private Tours team at [email protected].

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