FAQ

• Expand/Collapse Where is the meeting point?

  Your tour meets directly at our office, located at 24 rue Edgar Faure, 75015. Please arrive 15 minutes prior to tour departure.

• Expand/Collapse What cycling skill level do I need for this tour?

  While all of our tours maintain a leisurely pace, we want our guests to have fun and be safe, so being able to ride a bike is paramount.

  Our Paris Day Bike Tour is perfect for novice bike riders or those that haven't been on a bike in years. You should have average balance, be able to start and stop comfortably, and be familiar with hand brakes. We will be riding on bike lanes, through parks, and occasionally with traffic. Safety is our number one priority but confidence in yourself is the first step to overall group safety.

  If you're not sure how you'll fare, we invite you to come to our office about 30 minutes prior to your tour start time to try the bikes.

• Expand/Collapse Is the lunch in the Tuileries Gardens included in the tour price?

  No, the cost is not included for the lunch, snack or drink at the café. Please bring cash (preferred) in euros or a credit card on tour with you. You may bring your own lunch or snacks if you'd like!  The café has gluten-free, vegetarian, and vegan options available. 

  Please note that we only stop for lunch during the morning Day Bike Tour.

   

• Expand/Collapse What are your bike options?

  You can view our bike options here.

  Unfortunately, we do not have adult tricycles, adult tandems, or bikes with training wheels for adults or children that may be less confident in their riding ability

• Expand/Collapse Is this tour appropriate for children?

  Yes! Our Paris Day Bike Tour is a wonderful way for kids to discover Paris. You can use this bike chart to help you reserve the appropriate bicycles for your little ones - you can reserve kids' equipment during the booking process. Please keep in mind that children under 16 years old must be accompanied by an adult on the tour.

  • For children up to 10 years old or weighing under 32kg (70lbs), we have two-wheeled tag-along tandems. The child passenger sits on a seat and can pedal or coast. All riders weighing over 32kg (70lbs) must ride their own bicycle. This is not an option for adults or anyone over the weight or age limit.
  • We have various sized city bikes to accommodate just about every size of rider, from extra small 20 inch wheeled bikes for riders that are 3.3ft (100cm) to extra large for riders up to 6.5ft (198cm).
  • There is no additional charge for trailers, tandems or baby seats. Due to limited availability, please book baby seats, trailers, tandems, 20” and 24” wheeled bikes in advance. 
  • Please Note: All extra small 20 inch and small 24 inch bikes are equipped with hand brakes.
  • Our city tours are very casual, with only slight elevation changes on varying surfaces including smooth gravel and pavement. It is necessary, however, that any person participating in our bike tours have at least some bike riding experience, and should be comfortable riding in a group.
• Expand/Collapse Is a helmet included?

  In Paris adults are not obliged to wear a helmet, however they are mandatory for children under 12. We have helmets of all sizes available in our office, free of charge.

• Expand/Collapse Can we buy water at your office?

  Yes! We have a cold water in our office, and all of our bikes come equipped with luggage racks so that you can take it with you on tour.

• Expand/Collapse Is this tour offered in any other languages, or only English?

  We have various booking options available above.  Our main Paris Day Bike Tour is conducted in English, but we also have a Spanish version of this tour available on certain days throughout the summer season. We're also happy to organize a private tour in English or French (which you can reserve above) or you're welcome to reach out to us regarding private tours in other languages or for larger groups.  

• Expand/Collapse Do we go inside the museums and monuments?

  Unfortunately, 3.5 hours does not give us enough time to enter any of the sites that we see on our Day Bike Tour.  This tour is designed to enjoy the city from a broad perspective and come away with a greater understanding of its history and layout.  After the tour, however, we have lots of information in our office in regards to museum opening times and the best way to see them.  Your tour doesn't end when the biking is over; we are also a full-service English helpdesk ready to answer your questions!

• Expand/Collapse Can I leave the tour early?

  Unfortunately, we are not able to accommodate special requests like this on our public tours.  Once the tour begins we ask that you stay with the guide and the group until the end.  If you're interested in something shorter, please inquire about a private tour.

• Expand/Collapse How long is the ride?

  Our Paris Day Bike Tour covers approximately 6.5 miles (10.5 km).

   

• Expand/Collapse What is your cancellation policy?

  We're happy to offer free changes and 100% refund up to 24 hours before tour* Failure to cancel a reservation at least 24 hours prior to scheduled departure may result in forfeited travel funds. Fare difference may apply.

  *See restrictions here

• Expand/Collapse What is your weather policy?

  Our tours run rain or shine, and we have rain ponchos available for purchase in our office for anyone that needs them. We will gladly buy the ponchos back if they are not used during your tour. We encourage all guests to consult the weather forecast and to dress accordingly.

   

• Expand/Collapse How does the Paris Day Bike Tour compare to the Paris Night Bike Tour?

  Many customers want to know the difference between our Paris Day Bike Tour and Paris Night Bike Tour. First, the routes and information provided are completely different.

  The Paris Day Bike Tour is where you'll get the most information about Paris. We hear one of two comments most often after the Paris Day Bike Tour. Either, "Wow, I'm so glad I took this because now I know what I'm going to do the next few days while I'm in the city" or we hear, "I can't believe I'm leaving tonight because there's so much more in Paris that I didn't know about and I've missed it all."

  The Paris Night Bike Tour is simply beautiful. There is more riding involved and slightly less information than the Paris Day Bike Tour, but the city at night is fantastic! This tour also includes a boat cruise on the Seine with free wine included.

  Most of our customers take both of our tours by taking advantage of our Day & Night Bike Tours - and you can save €12 when booking them together! However, if you're not sure you want to take both, we suggest you take whichever one sounds most interesting to you, and then you can decide at that point if you enjoyed it enough to ride with us a second time. We think we know what your answer will be... 

• Expand/Collapse What is the number to call if I am lost and trying to find the meeting point?

  If you are having difficulty finding the meeting location for your tour, please call us at +33 1.82.88.80.94 and our staff will be happy to help you find your way.

• Expand/Collapse Do you organize private tours for groups?

  Yes! Some of our private tours can be reserved directly online, but if you're looking for something unique or have questions about a private group, simply send us an email at [email protected] to learn more about our options and prices. 

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